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Meet your AI workforce

Eight specialized agents — HR, Finance, Marketing, Sales, Procurement, IT, Operations and Executive — that act the moment a business event occurs across your enterprise.

96%

of enterprises already use AI agents

12%

have a centralized platform to manage them

$4.5B

in productivity gains at IBM as Client Zero

Source : OutSystems, State of AI Development 2026 · IBM 2025

The problem

Agents running on yesterday's data

Most enterprise AI agents are disconnected from operational reality. They query static data and respond to requests, but don't act proactively when a critical event occurs in your systems — the decision never arrives at the right moment.

Without real-time orchestration

Responses in hours or days, not seconds

🚫

No connection to live business events

📉

Decisions based on stale, static snapshots

🔀

Siloed agents — no cross-departmental coordination

VS

With watsonx Orchestrate + Confluent

Triggered in < 50ms the moment an event occurs

🤖

Confluent broadcasts live business signals in real time

Decisions based on current system state, not snapshots

🏛️

Alfred orchestrates all 7 agents in a unified view

"The real question is not whether you'll have AI agents — it's whether they'll act at the speed of your decisions."

Your AI workforce

Meet the team.

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The AI agent team

A team that never stops.

7 specialized agents, always on, connected to your systems, and designed to bridge your employees and managers.

🕐  24/7 availability

Your agents never sleep. They handle requests, detect anomalies, and make decisions continuously — including weekends and holidays.

🏖️  No absences

No vacations, no sick days, no staff turnover. Once deployed, your agent workforce stays operational without interruption.

🔗  Multi-system integration

Each agent connects to your existing systems — ERP, CRM, ITSM, HR, finance — and acts directly without manual copy-paste or handoffs.

🤝  Employee–manager bridge

Agents act as an intelligent mediation layer: answering employee requests, escalating complex cases to the right managers, and delivering actionable summaries.

Governance & control

Autonomy with complete oversight

100%

Traceability

Every agent decision is logged and fully auditable

< 50ms

Event latency

Time from source event to agent trigger

SOC 2ISO 27001

Compliance

Native enterprise security frameworks

RBAC

Access Control

Granular permissions per agent, domain and action

🔍

Full observability

Unified dashboard across all 8 agents with full decision history

🔐

Enterprise security

Encryption in transit and at rest, isolation per business domain

⚙️

Native integration

Certified connectors for SAP, Salesforce, Workday, ServiceNow, Microsoft 365

How to get started

SIA puts your AI workforce to work

IBM provides the platform. SIA configures, deploys and operates your 8 agents in your enterprise environment using the ExpressWay® method. First delivery typically between 6 to 8 weeks.

An important point: agentic automation doesn't deliver its value by overlaying AI on your existing processes. Applying AI on an AS-IS process only reproduces inefficiencies faster. To capture real value, you must first reimagine your workflows — which is exactly why the first step of the ExpressWay® method is called Reimagine.

1

Reimagine

Workflow audit and event trigger mapping

2

Architecture

Confluent + watsonx Orchestrate layer design

3

Deployment

Agent activation and source system integration

4

Validation

Load testing, compliance audits, feedback loops

5

Operations

Continuous monitoring, agent improvement, skills transfer

Are you truly ready for autonomous AI?

Before deploying agents that act on their own, four fundamental questions deserve an honest answer.

🧠

Do your models actually learn and adapt?

🗄️

How secure and reliable is your data foundation?

⚖️

Who is accountable if a wrong decision is made?

🔐

Can you govern the system effectively?

Assess your readiness →

Ready to activate your AI workforce?

Book a Reimagination Workshop →