The challenge
AI Automation
Your competitors are automating the processes you still run manually — transactions, approvals, RFP responses. The gap is now measured in quarters, not years.
Our offerings
Reimagination Workshop
Structured co-discovery of your best AI opportunity — preliminary business case included.
Learn more →AI Feasibility & Maturity Assessment
Are you ready to act? We assess your processes, data and organization.
Learn more →AI Solution Design & Architecture
The concrete solution to your problem — agents, workflows, integrations and governance.
Learn more →Build, deploy & manage
From production to continuous improvement — with our ExpressWay® Agile+ method.
Learn more →Technologies
Intelligent automation platform
We deploy IBM watsonx™ as the central engine for your AI projects. watsonx.ai™ allows us to select and configure the right foundation models for each use case. watsonx Orchestrate™ orchestrates the intelligent agents that execute your processes autonomously. watsonx.governance™ ensures every model in production remains compliant, traceable and auditable. For document-intensive processes and complex workflows, IBM Cloud Pak for Business Automation completes the stack with intelligent capture, content management and automated decision-making.
Pre-built enterprise agents
IBM watsonx Orchestrate™ includes dozens of pre-built agents and tools, ready to connect your existing systems — CRM, ERP, HRIS, customer service platforms and many more. We accelerate your deployment by activating the agents that match your priorities, customized for your context and integrated into your organization.
When a specific need does not match a pre-built agent, watsonx Orchestrate™ makes it easy and fast to create custom agents — without starting from scratch. Your most unique processes become automatable.
For development teams, IBM® Bob™ is an effective partner — an AI software development agent that works directly in the IDE and terminal.
Business agents
| Agent | Role |
|---|---|
| AskHR | Automates HR requests — time off, policies, employee onboarding. |
| AskSales | Assists sales teams — opportunities, client records, forecasts. |
| AskProcurement | Accelerates purchasing — approvals, vendors, purchase orders. |
| AskCustomerCare | Responds to customer requests and intelligently escalates to the right teams. |
IT agents
| Agent | Role |
|---|---|
| AskIT | Resolves level 1 IT incidents — tickets, access, automated diagnostics. |
| IBM Bob | AI software development agent — IBM® Bob™ works directly in the IDE and terminal to generate code, perform real-time reviews and modernize legacy applications. It natively connects to HashiCorp, Red Hat, Instana and other IBM ecosystem tools. |
Recent wins
AI Automation
“End-to-end automation of brokerage transactions — capture, processing and integrated decision-making.”
Large customs broker · Quebec
AI Automation
“CRM-ERP synchronization with workflow and decision intelligence — processing time divided by 4.”
Technology firm · Canada
AI Automation
“Reimagination of loan and mortgage processes with workflow and content management.”
Large financial institution · Quebec
AI Automation
“RFP responses reinvented with Agentic AI — from weeks to hours.”
Technology firm · Canada
Book a Reimagination Workshop
Identify your best AI opportunity in 90 minutes.
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