01 — The challenge
A major Quebec carrier needed to modernize its entire digital ecosystem: trip and dispatch management, real-time communication with the truck fleet, a self-service client portal for shippers and receivers, and accounts payable automation — all in an interconnected micro-services architecture.
02 — What SIA delivered
SIA designed and deployed a complete suite of solutions across multiple phases over 25+ years of partnership: dozens of APIs exposing the carrier's business objects, an API management and publishing platform, a React client portal with real-time geo-tracking, a warehouse management module with executive dashboard, an AP automation solution with intelligent invoice capture and EFT banking integration, and an RPA system for automated proof-of-delivery entry.
03 — The results
300+ active users on the fleet management solution
End-to-end automation of the invoice-to-payment cycle
Self-service portal eliminating manual tracking queries
Automated proof-of-delivery entry into supplier systems
Trusted partnership in continuous development and support since 1996
Technologies
Studios involved
AI Automation
Hybrid Data & Integration