How we helped a transportation company eliminate paper from its processes

The challenge: dispatching is at the center of this company, as it acts as a sort of command center. It is the dispatch center that plans the routes and the loading of the trucks.

How can we enable this place on which everything depends to function most effectively at all hours of the day and night?

Why Is Automation All the Rage in Business?

What impact does automation have on our lives and the way we work?

Pessimists prophesize the end of humanity, the destruction of culture, the advent of meaningless commercialism, the takeover of machines… in short, the end of time.

AI advocates promise us a brighter tomorrow, more rewarding days and more meaningful activities. A happy and peaceful world thanks to technology…

Chatbots: 13 Do’s and Don’ts, a Beginner’s Guide

With so many chatbots and virtual assistants now populating the marketplace, it was only a matter of time before best practices emerged.

In light of this, let me present you my own list of chatbots Do’s and Don’ts!

First…

Chatbot Design: “The User Is Always Right!”…True or False?

“The customer is king!” Ever since I was little, I have been hearing this statement. While it is becoming increasingly contested in the customer service world, it has still retained its popularity, especially considering how fleeting customer loyalty is nowadays.

With the rise of chatbots, does this statement still apply but for the users?

Deploying your Node.js Application on IBM Cloud

Hello, I’m Alaeddine.I am a software engineer, and a Blockchain enthusiast, originally from Tunisia. I have a master degree in IT Engineering and I’ve been working with IBM Cloud for about a year. To briefly describe what this article is about, we will create a simple node.js/express application, add it to GitHub, create a delivery pipeline, and deploy our application.