The challenge
AI Automation
Your competitors are automating the processes you still run manually — transactions, approvals, RFP responses. The gap is now measured in quarters, not years.
Our offerings
Reimagination Workshops for Work Redesign
Structured co-discovery of your best AI opportunity — preliminary business case included.
Learn more →AI Posture Assessment
Are you ready to act? We assess your processes, data and organization.
Learn more →AI Blueprint
The concrete solution to your problem — agents, workflows, integrations and governance.
Learn more →AI Reimagination Launchpad
From production to continuous improvement — with our ExpressWay® Agile+ method.
Learn more →AI Business Continuity Services
A Business Managed Service in which we help organizations maintain the performance of their AI-driven processes through constant co-monitoring and next-generation management & governance tools.
Learn more →Technologies
Intelligent automation platform
We deploy IBM watsonx™ as the central engine for your AI projects. watsonx.ai™ allows us to select and configure the right foundation models for each use case. watsonx Orchestrate™ orchestrates the intelligent agents that execute your processes autonomously. watsonx.governance™ ensures every model in production remains compliant, traceable and auditable. For document-intensive processes and complex workflows, IBM Cloud Pak for Business Automation completes the stack with intelligent capture, content management and automated decision-making.
Pre-built enterprise agents
IBM watsonx Orchestrate™ includes dozens of pre-built agents and tools, ready to connect your existing systems — CRM, ERP, HRIS, customer service platforms and many more. We accelerate your deployment by activating the agents that match your priorities, customized for your context and integrated into your organization.
When a specific need does not match a pre-built agent, watsonx Orchestrate™ makes it easy and fast to create custom agents — without starting from scratch. Your most unique processes become automatable.
For development teams, IBM® Bob™ is an effective partner — an AI software development agent that works directly in the IDE and terminal.
Business agents
| Agent | Role |
|---|---|
| AskHR | Automates HR requests — time off, policies, employee onboarding. |
| AskSales | Assists sales teams — opportunities, client records, forecasts. |
| AskProcurement | Accelerates purchasing — approvals, vendors, purchase orders. |
| AskCustomerCare | Responds to customer requests and intelligently escalates to the right teams. |
IT agents
| Agent | Role |
|---|---|
| AskIT | Resolves level 1 IT incidents — tickets, access, automated diagnostics. |
| IBM Bob | AI software development agent — IBM® Bob™ works directly in the IDE and terminal to generate code, perform real-time reviews and modernize legacy applications. It natively connects to HashiCorp, Red Hat, Instana and other IBM ecosystem tools. |
Recent wins
AI Automation
“End-to-end automation of brokerage transactions — capture, processing and integrated decision-making.”
Large customs broker · Quebec
AI Automation
“CRM-ERP synchronization with workflow and decision intelligence — processing time divided by 4.”
Technology firm · Canada
AI Automation
“Reimagination of loan and mortgage processes with workflow and content management.”
Large financial institution · Quebec
AI Automation
“RFP responses reinvented with Agentic AI — from weeks to hours.”
Technology firm · Canada
Go Deeper
Transformation Consulting
Are You Truly Ready for Autonomous AI?
Five non-negotiable checks before deploying AI agents to production. Assess your organizational readiness, data foundation, and governance.
Our Solutions
AI Software Development Life Cycle
Meet IBM Bob
The AI that covers your full development lifecycle — from idea to production.
Agentic Business Automation
Real-time Agentic Orchestration
Meet your AI workforce — eight specialized agents that act the moment a business event occurs across your enterprise.
Book a Reimagination Workshop
Identify your best AI opportunity in 90 minutes.
Book a Reimagination Workshop →