Banking & Financial Services Projects

100% online

100% online

went from a highly paper-based customer onboarding process to a fully digital process

went from a paper-based customer onboarding process to a fully digital process

Digital Business Automation Solution

For one of the largest banks and financial services provider in the Eastern Caribbean

Company annual revenue is $500M

Business Challenge

Core banking systems were old. Over the years, this translated into the development of multiple manual processes that were both slow and costly.

Solution

We deployed – and continue to support – the client’s ECM environment to help them with their digital transformation efforts. We deployed this solution in different departments, including Financial Operations, HR and more. This enabled the standardization of their content management tools and improved information governance.

100% online

went from a highly paper-based customer onboarding process to a fully digital process

Off-island disaster recovery for

24/7 operations

24/7 operations

Infrastructure Solution

For a financial card services provider in the Eastern Caribbean

Business Challenge

Core banking and financial services applications are hosted in a main data center. The geolocation of the data center had to be moved. The customer was also looking for ways to improve the resiliency of the infrastructure.

Solution

We helped the customer deploy a new disaster recovery infrastructure in two data centers situated on different islands. This unified disaster recovery strategy increased the market value of the corporation and allowed them to find new investors.

Off-island disaster recovery for

24/7 operations

Helped them ensure

100% compliance

100% compliance

with legislative and regulatory requirements

Modernization Solution

For a North American HR & Technology Services Company

Company annual revenue is $850M

Business Challenge

Trying to maintain a common platform for testing and delivering new services to clients while at the same time supporting operations for their largest clients.

Solution

The project required the definition of a complex security matrix and advanced lifecycle policies to support the various legislative and regulatory requirements of their clients. The solution also needed to interface with their core application system to provide a seamless user experience to the customers and their employees using the system. We designed a solution architecture, developed the data model and defined lifecycle policies. We also migrated the data of a system that supports the transactions and the inquiries around the administration of pension plans and health & benefits. The customer has now onboarded clients with billions in revenues onto their new platform.

Helped them ensure

100% compliance

with legislative and regulatory requirements

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