Meet your new virtual assistant​

Do you have a question you need the answer to?

Let’s chat!

Bot avatar

Hi, I’m MaX.

It’s nice to meet someone who’s interested in getting to know chatbots better!

Hi, the pleasure is all mine! I’m curious: how do I know you’re a chatbot and not a real human?

Bot avatar

Great question!

I like to start relationships on the right foot: open and honest communication is always the key for me.

Bot avatar

I will always tell you if I’m a chatbot, but don’t worry, I will never treat you as anything less than human.

That’s nice 🙂 can you tell me a little bit more about yourself?

Bot avatar

I’m a virtual assistant, but you might recognize me by my popular title: chatbot.

Bot avatar

My job is to answer customer and/or employee questions.

Bot avatar

I fill up for human agent.

I really enjoy interacting with people and responding to them in a friendly, personal way.

What else can you do?

Bot avatar

Well, I’m not one to brag, I can find specific answers to your questions, process transactions, troubleshoot small bugs like audio issues, and more!

That’s pretty cool! What drew you to take on that job?

Bot avatar

That’s easy!

The growing needs in the field of customer service, of course!

Bot avatar

Fun fact, but did you know that 86% of customers would be willing to pay up to 18% more to get a better customer experience?

Good to know!

And I see you love working 24/7 with humans, which not everyone does…

Do you see yourself doing this long term?

Bot avatar

100%! I’m passionate about customer and employee’s interactions and I like to add value to them, so it really is the perfect fit for me!

Bot avatar

I also find that I can answer questions much faster than human agents, which is a plus!

Multiple types of chatbot exist. What sets you apart from others?

Are you successful at what you do?

Bot avatar

Of course I am!

Bot avatar

If all I did was redirect you to FAQs or give bad suggestions, no one would want me anymore.

Bot avatar

Since I’m powered by AI, ML, NLU and NLP, I’m able to handle more complicated requests and offer more satisfying experiences that make people want to come back.

Let’s talk about the employer’s benefit. What do they gain from your work ?

Bot avatar

Since I was brought on to the team, the organization has been able to:

  • Reduce costs
  • Enable around the clock assistance in real time
  • Offer better experiences
Bot avatar

I can do a lot of things to help you out  😊 

Interesting! It sounds like we could be a good match.

Unfortunately, I’ve had bad experiences before.

How can I know if you’d really be a good fit for me and my organization?

Bot avatar

Let me start by understanding your business needs and your user pain points.

Bot avatar

We have some options that you can study before we start building a future together.

Bot avatar

You probably have a lot of expectations, and I would like to learn more about them.

Okay, if we decide to take the next step, what do you expect from me?

How could I support you?

Bot avatar

I’m not demanding. You don’t need to have coding skills or advanced knowledge.

All I ask is that you don’t break my heart (or my programming).

Bot avatar

And remember that if we need some extra help to make things work, there’s always a team behind me that can guide you.

I can do that! And I really enjoyed our talk.

Bot avatar

Me too!

Bot avatar

And I would really like to learn more about you.

Why don’t you enter your contact details below? That way, I will be able to send you great content about virtual assistants along with a checklist on how to get started.

I Want to know more!

I want to subscribe to the newsletter*

Be a part of the community!

We are always looking for industry leaders and innovative experts to share information & resources and ask questions.