Are you ready to innovate?
With so many chatbots and virtual assistants now populating the marketplace, it was only a matter of time before best practices emerged.
In light of this, let me present you my own list of chatbots Do’s and Don’ts!
First…
“The customer is king!” Ever since I was little, I have been hearing this statement. While it is becoming increasingly contested in the customer service world, it has still retained its popularity, especially considering how fleeting customer loyalty is nowadays.
With the rise of chatbots, does this statement still apply but for the users?
Generally, when companies undertake a digital transformation, they are aiming to improve the efficiency of their business processes and also the accuracy and visibility of their critical business data. Therefore, businesses often make use of two systems to ensure that their business processes run efficiently— a Client Relationship Management (CRM) system and an Enterprise Resource Planning (ERP) system.
But what is UX Design? No seriously, what is UX Design? Because it seems as though every time I walk into a place, I hear a new definition of UX Design.
Hello, I’m Alaeddine.I am a software engineer, and a Blockchain enthusiast, originally from Tunisia. I have a master degree in IT Engineering and I’ve been working with IBM Cloud for about a year. To briefly describe what this article is about, we will create a simple node.js/express application, add it to GitHub, create a delivery pipeline, and deploy our application.
SIA has undergone a transformation in order to make it easier for our customers to achieve their digital transformation and reinvention. We are proud to announce the launch of our four divisions.
Saturday morning, 9 a.m., the children are quietly playing and listening to some background music in the living room. I think it would be a great time to contact the customer service department of my cell phone company to negotiate my new plan. There is only one important factor to consider: I am aware that in order to get the best price, I will have to…
Did you say mail? I can already hear you say: “But no one wants to use paper mail anymore! Businesses should convert do everything electronically”. However, I can tell you that it will be some time paper mail disappears completely. It is therefore important to think about how to integrate both mail and emails.
As part of the digital shift, the adoption of new technologies is inevitable. The challenge in this type of project is to easily provide relevant information to users. This is where the virtual assistant can become an interesting vehicle.